Privacy Policy

 

1. Introduction

Welcome to Industrial Trade Services. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and share your personal information, including SMS communications. By using our website and services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

What personal information is collected

  • Contact Information: Name, phone number, email address, mailing address.
  • Employment Information: Job applications, resumes, work history, and certifications.
  • Transactional Information: Order details, service requests, billing, and payments.
  • SMS Data Collection: Phone numbers used for SMS communications, responses, opt-ins, and opt-outs.

3. How personal information is used

Your personal information is used for:

  • Processing job applications and employment services.
  • Sending transactional updates (orders, deliveries, job status, etc.).
  • Providing customer service and responding to inquiries.
  • Sending SMS communications (appointment scheduling, job notifications, and other relevant updates).
  • Improving website functionality and personalizing user experience through cookies.
  • Marketing and remarketing efforts through third-party vendors like Google and Facebook.
  • SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes

4. Who personal information is shared with

We do not sell, rent, or share your personal information for marketing purposes.

We may share your information with:

  • Third-Party Service Providers who assist in operating our business (e.g., background checks, payroll processing, application tracking).
  • Government Agencies if required by law, subpoena, or other legal process.
  • Advertising & Analytics Partners like Google & Facebook, to serve relevant ads based on prior interactions with our website.

5. SMS Terms and Conditions

1- SMS Consent Communication:

The information such as Phone Numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2- Types of SMS Communications:

If you have consented to receive text messages from Industrial Trade Services, you may receive conversational messages related to:

  • Appointment reminders/confirmation
  • Follow-up messages
  • Billing inquiries

3- Message Frequency:

Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS message per month related to your request/case.

4- Potential Fees for SMS Messaging:

Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

5- Opt-In Method:

You may opt-in to receive SMS messages from Industrial Trade Services in the following way:

  • By submitting one of our online forms on our Website https://www.industrialtradeservices.com/

6- Opt-Out Method:

You can opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

7- Help:

If you are experiencing any issues, you can reply with the keyword HELP to (309) 921-9122. Or, you can get help directly from us at pm@industrialtradeservices.com

Additional Options:

If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

8- Standard Messaging Disclosures:

  • Message and data rates may apply.
  • You can opt-out at any time by texting “STOP.”
  • For assistance, text “HELP” to (309) 921-9122 or visit our Privacy Policy and Terms and Conditions pages (https://www.industrialtradeservices.com/privacy/)
  • Message frequency may vary